Business System Implementation
- Project planning.
- Requirements definition.
- Supplier selection.
- Software implementation, testing and staff training.
- Business process design and documentation.
Business Continuity Management
- Risk assessment.
- IT Disaster Recovery Planning and readiness review.
- Business continuity health check and rehearsal.
- Business incident management.
- Process implementation and readiness review.
Sales Force Transformation
- Capability review and remediation.
- Channel management planning.
- Customer segment, sales territory design and implementation.
- Variable compensation design and implementation.
- Culture change management.
Marketing Campaign and CRM Development
- Customer retention and acquisition strategy.
- Database cleansing and outbound campaign implementation.
- Campaign planning and resourcing.
- Digital marketing infrastructure and asset development.
Project Planning and Control
- Technical or Business Transformation Projects.
- Development and implementation of tools and processes.
- Project set-up and team coaching.
- Project health check and "go to green" action planning.
- Program Management Office.